Questions and answers

We’ve tried to present as much information as we can to enable you to make the decision to join us. Perhaps you have something that we missed so please take a look at the questions and answers on this page and feel free to contact us if you still need something clarified before you start with your new business website.

We’d love to hear from you about your specific business needs so we can put together a proposal for a customised solution to help you meet your goals. Use the contact form below to send us a message outlining your basic requirements and we’ll be in touch with as soon as we can.

No – we don’t want to lock you into a long-term contract.  We genuinely want to be your online partner so we’ll strive to make sure you get what your business needs.  If we do that you’d have no reason leave us (please don’t go!)

We offer ongoing support from our partners via email.  Feel free to drop us a question whenever you need to.

Yes – we plan to release additional website design templates each year so our partners can keep their websites fresh. We’ll let you know when new designs become available.

Yes – everything will look great out of the box on desktops, tablets and mobile phones. Because you don’t have to worry about font spacing, colour matching or any of the details of design, you can just update your info and let the existing content handle everything. If you need help or advice just drop us a message.

Yes – all our website design templates are designed for people who don’t want to change anything however fonts, colours and your business information is all customisable.

No we don’t. Your earnings are all yours but it’s important to understand that your selected payment gateway will deduct their fees from each order placed.

We hope this doesn’t happen but understand that sometimes things just don’t turn out the way we planned. You can cancel your plan at any time and export your content to use elsewhere if you need to.

If you have a question that hasn’t been covered please feel free to contact us via the message box on this page.  We’ll get back to you as soon as we can.



dervalweb.com.au is an Australian website host that makes it simple for other businesses to claim their place on the internet. All the design work has been done for you. Just click a few buttons to create your website and sign up for a low monthly rent with full support.

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