What information does the site collect ?
When you make a purchase we consider you as a registered customer and for this purpose we ask you to provide basic personal information such as your name, contact details, address and website information needed in order to fulfil the reporting you request.
We may also collect information about your usage of this site which includes but is not limited to date and time of visits, traffic statistics, browser type, IP address, page visits, emails sent, etc.
What is done with your information?
We are serious about ensuring that your information remains private and confidential. We won’t use, sell, rent, exchange or share your information.
We will use your information for the following purposes:
- To authenticate and provide you access to this website.
- To accept and process your request for services.
- To notify you of pertinent information relating to your purchases and promotional materials from this site.
- To improve our online service and to diagnose problems and fix as soon as possible.
- To contact you for after service feedback reviews via email for the purpose of improving the quality of the website and my services.
- If you purchase any product sold on this site or promoted by us, you will automatically be subscribed to our free newsletter. If you do not wish to receive this free newsletter, you may opt out at any time. We include an unsubscribe link at the bottom of every email sent.
We reserve the right to use the name and/or logo of the company you work for in publicity material, advertising or marketing collateral, unless you specifically tell us otherwise. Your name, email address and all other personal information will remain confidential at all times. This may include feedback provided by you for the purpose of testimonials on this site.
What about security?
This site employs security measures to protect your information from unauthorised but we can’t guarantee the security of your data while its being transmitted over the Internet to and from our servers which may be located outside of Australia.
What data do we store?
This site uses third party hosting providers and SaaS vendors to provide the necessary infrastructure, hardware, software, networking, storage, and related technology required to operate but we do own all the code, databases and all rights to this website. You, as our customer, will retain all rights to your data.
What about social media?
We may create and host a public discussion forum or blogs for our customers and the general public from time to time. Any information disclosed in these areas is deemed public information and each user is responsible for and should exercise caution when disclosing personal information on these forums/blogs. dervalweb.com.au and AndrewLockman.com is not responsible for any such information disclosed or any action taken as a result of the disclosed information.
What are cookies and what are they for?
Our hosting package uses ‘cookies’ to store and track information about the use of all visitors. A cookie is information that is sent to your browser from the web server and stored on your computer. We issue cookies to your computer when you make a purchase, sign up for newsletters, download any document, and when you register with our service.
Our systems record a variety of information in relation to interactions with our online services. This can include information about software versions used, device identifiers (like IP address), location data (where available and not disabled by the user), dates, times, file metadata, referring platform, data entered and user activity such as links clicked.
Some information we collect is not related to an individual. In many cases the information only relates to a device or is of an aggregated or statistical nature, and we will have no way of knowing the identity of the user. In other cases we may associate information about your use of this Platform over time with your personal information, e.g. where on any occasion you have logged in, followed a link sent to you by email or we have otherwise been able to identify you.
Our online services may contain links to other sites. We are not responsible for the privacy practices or policies of those sites and recommend that you review their privacy policies.
Procedures for access, correction and feedback.
If you wish to access or correct any personal information we hold about you or have any feedback or concerns about privacy, please contact us as set out below. Where you seek a response from us, we will let you know who will be handling your matter and when you can expect a full response.
In the case of access and correction requests, please provide as much detail as you can about the particular information you seek, in order to help us retrieve it. Under the Privacy Act in Australia and other relevant laws, we are required to provide our reasons if we refuse your request. Where we decide not to make a requested correction and you disagree, you may ask us to make a note of your requested correction with the information. Contact Queries regarding privacy should be directed to firstname.lastname@example.org.