We’ve tried to present as much information as we can to enable you to make the decision to join us. Perhaps you have something that we missed so please take a look at the questions and answers on this page and feel free to contact us if you still need something clarified before you start with your new business website.

No – we don’t want to lock you into a long-term contract.  We genuinely want to be your online partner so we’ll strive to make sure you get what your business needs.  If we do that you’d have no reason leave us (please don’t go!)

You have access to a wide range of guides, checklist and video tutorials inside your website dashboard. Includes a simple way to send a question to our Support Team.

Yes – we plan to release additional website design templates each year so our partners can keep their websites fresh. We’ll let you know when new designs become available but right now there are 12 designs to choose from.

Yes – everything will look great out of the box on desktops, tablets and mobile phones. Because you don’t have to worry about font spacing, colour matching or any of the details of design, you can just update your info and let the existing content handle everything. If you need help or advice just drop us a message.

Yes – all our website design templates are designed for people who don’t want to change anything however fonts, colours and your business information is all customisable.

You will have access to guides, checklists and video tutorials to make things easy.

Once we have added your menu items and prices customers will be able to build their orders online and either send them to you via email or call you to place their order. You will need to have access to a computer, tablet or smart phone to receive the emailed orders and a printer if you need hard copies.

VIEW VIDEO OF HOW CUSTOMERS WILL USE THE ORDER SYSTEM

You have the option of setting up Google Cloud Print. This is contingent of having a printer that meets their specs and a Google account. While not included in your plan we are happy to help you get this going if it suits your business.

Yes. You will have full visibility of all orders placed by customers from your site. This will include $ for the e-COMMERCE PLAN.

The facility to take online orders adds a degree of complexity which is why the e-COMMERCE PLAN costs more per month. We’ll work with you to setup a secure payment gateway and link it to your online order system. Note that all gateways will have their own fee structure per order submitted.

No we don’t. Your earnings are all yours but it’s important to understand that your selected payment gateway will deduct their fees from each order placed.

We hope this doesn’t happen but understand that sometimes things just don’t turn out the way we planned. You can cancel your plan at any time and export your content to use elsewhere if you need to.

If you have a question that hasn’t been covered please feel free to contact us via the message box on this page.  We’ll get back to you as soon as we can.